People, guests & groups
Choose the right recipients, preserve guests, and review identity decisions.
Articles in this category
People, guests & groups
Map source users and groups to destination accounts
Choose the right recipient once, then apply that decision to the affected access changes.
2 min read Updated Oct 15, 2026People, guests & groupsRestore access for a guest who is not in the destination yet
Keep an external collaborator's email or map them to a different existing destination account.
2 min read Updated Oct 15, 2026People, guests & groupsImport user, guest, and group decisions from CSV
Review many identity matches using the template from the identity decision panel.
2 min read Updated Oct 15, 2026People, guests & groupsFix unresolved or ambiguous recipients
Understand why a person or group blocks a plan and how to resolve the decision safely.
2 min read Updated Oct 15, 2026Need help with your project?
Send the exact error and your project, batch, or run reference so we can investigate.