Update customer details
- Open My account or Account and credits.
- Review Company or account name and Billing email.
- Make the intended changes and select Save details.
- Select a project to inspect its own plan and credit information.
Use a consistent sign-in identity
Customer ownership is based on the verified Microsoft identity, not just the displayed email address. Signing in with a different tenant/account can show a different workspace even when the name looks familiar.
If expected projects are missing, confirm the signed-in account and tenant before creating replacement projects. Project source/destination connections are separate from the profile's app sign-in.